Shopify DMCA Notice and Takedown Procedure

Shopify supports the protection of intellectual property and asks their users to do the same. It is our policy to expeditiously respond to clear notices of alleged copyright infringement that comply with the United States Digital Millennium Copyright Act (“DMCA”), the text of which can be found at the U.S. Copyright Office website, https://www.copyright.gov.

It is expected that all users of any part of Shopify will comply with applicable copyright laws. If, however, we receive proper notification of claimed copyright infringement, our response to such notices will include removing or disabling access to material claimed to be the subject of infringing activity and/or terminating the subscriber.

Please use the following form to report content on Shopify that you believe violates or infringes your copyright. Should you wish not to use our online form, please provide all of the information requested below in a written communication sent to our designated agent at the address below. In order to be effective, any such notification must include a physical or electronic signature of a person authorized to act on behalf of the owner of the exclusive copyright right that is allegedly infringed and must include a statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of the exclusive right that is allegedly infringed. Please note that you will be liable for damages (including costs and attorney's fees) if you materially misrepresent that material is infringing your copyright(s). Accordingly, if you are not sure if you are the proper copyright holder or if copyright laws protect the material, we suggest that you first contact a lawyer.

Your contact information

Please provide your contact information below. Note that your contact information may be provided to the person that posted the content you are reporting.

Identify your work

If available, please provide direct link(s) to the original work (NOT to the content you are reporting on Shopify). This can be a representative list. If not available, please ensure you provide a detailed description of your work below.

Links to the original work

Please provide a description of the original work (e.g. photograph I took, product description or blog post I wrote, video I made, etc.)

Content you want to report

Please note, you can only submit notices for one Shopify hosted store at a time. Up to 100 links for the same store may be included in the same notice.

Links to the allegedly infringing work

Please provide link(s) to the content you believe violates or infringes your copyright on Shopify. Ensure you have provided a comprehensive list to each individual page with the content you would like removed and not just the main shop URL.

Please provide a description of how you believe the content violates or infringes your copyright (e.g. the fifth slide on the homepage slideshow is the picture I took of my dog)

Declarations

Electronic Signature

Typing your name in the box below will act as your electronic signature.

Thank you for your submission.

If you’d prefer not to use our form, please mail the information outlined above to our Designated Copyright Agent at:

Shopify Inc.
Attn: Shopify DMCA Agent
150 Elgin Street, 8th Floor
Ottawa, Ontario K2P 1L4
abuse@shopify.com

How to file a Counter-Notice

The provider of the allegedly infringing content may make a counter notification pursuant to sections 512(g)(2) and (3) of the US Copyright Act.

To file a counter notification with us, you must provide a written communication (by either responding to the DMCA takedown notice email we sent you or through regular mail) that sets out the information specified in the list below. Please note that you will be liable for damages (including costs and attorneys’ fees) if you materially misrepresent that a product or activity is not infringing the copyrights of others or that the material or activity was removed or disabled by mistake or misidentification. Accordingly, if you are not sure whether certain material infringes the copyrights of others or that the material or activity was removed or disabled by mistake or misidentification, we suggest that you first contact a lawyer.

To expedite our ability to process your request, please use the following format:

  1. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;
  2. Your name, address, and telephone number;
  3. The following statement: "I consent to the jurisdiction of Federal District Court for the [insert the federal judicial district in which your address is located]";
  4. The following statement: "I will accept service of process from [insert the name of the person who submitted the infringement notification] or his/her agent";
  5. The following statement: "I swear, under penalty of perjury, that I have a good faith belief that the affected material was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled"; and
  6. Sign the document with your physical or electronic signature; and
  7. Send the written communication to:
    Shopify Inc.
    Attn: Shopify DMCA Agent
    150 Elgin Street, 8th Floor
    Ottawa, Ontario K2P 1L4

Repeat Infringers

In accordance with Section 512(i)(1)(a) of the DMCA, Shopify will, in appropriate circumstances, disable and/or terminate the accounts of users who are repeat infringers.

Designated Agent

Joseph Frasca SVP & General Counsel, Shopify Inc.
150 Elgin Street, 8th Floor
Ottawa, Ontario K2P 1L4

Shopify is only able to process complaints submitted by the copyright owner or an authorized representative.