What’s in a customer journey?

Now we’ll be looking at a breakdown of the customer journey and the parts that make it up. This can include positive and negative experiences as well! We’ll cover examples for different phases to create some more context!

Build an online store for your business with your new skills.

Shopify has everything you need to start selling, all in one place.

Start Shopify free trial

Try Shopify free for 14 days, no credit card required.

<h1>Build an online store for your business with your new skills.</h1><p>Shopify has everything you need to start selling, all in one place.</p>