Shopify vs Commerce Cloud

Shopify or Commerce Cloud?

Shopify has the power and scalability of an enterprise ecommerce platform with the extensibility, cost-effectiveness, and user-friendliness of modern software.

Shopify vs Commerce Cloud

Feature comparison table between Shopify and Commerce Cloud

Key features

Commerce Cloud

Shopify

Custom online store Yes Yes
International payment methods Yes Yes
Blog CMS capabilities Yes Yes
Drag-and-drop store builder No Yes
1st party fraud analysis Yes Yes
0% transaction fees No Yes
Sales reporting Yes Yes
Reliable hosting Yes Yes
Personalized commerce feature Yes Yes
Manage multiple sites Yes Yes
1st party POS No Yes
Business loans No Yes
Headless commerce Yes Yes
Secure payment gateways Less than 100 Over 100
Fully-featured mobile app No Yes
Dedicated success manager Yes Yes
Suitable for SMEs No Yes
Pricing (USD) Depends on client needs and GMV $29.00 USD to $299.00 USD a month for Shopify. $2000+ USD a month for Shopify Plus

Why Choose Shopify vs Commerce Cloud?

Enterprise features without enterprise costs

Traditionally, enterprise software such as Salesforce Commerce Cloud has commanded enterprise prices in a market that is used to paying millions to build and maintain software solutions. Shopify was made for anyone to start a small business and grow for as little as $29.00 USD a month and Shopify Plus builds on that foundation to help the biggest brands scale without limit starting at $2000 a month.

Easily integrate with popular sales channel

From Instagram and Pinterest to Amazon and Walmart, Shopify has a growing list of integrations with the biggest social media platforms and marketplaces to enable multi-channel selling, while consolidating sales into a single elegant back-end.

More flexibility, less complexity

WIth over 6,000 Shopify apps, including specialized plug-ins and software integrations, you can customize Shopify to meet the unique needs of your business—without committing development resources for every new feature. In contrast, Salesforce Commerce Cloud has fewer apps with much longer launch timelines to develop and deploy features and changes.

Sell internationally

Sell in multiple currencies and languages, through localized storefronts, international domains, local payment methods, and other features. Shopify enables you to do business in international markets like a local. You can manage multiple stores on Shopify to create tailored shopping experiences optimized for different geographic regions.

Shopify POS

Shopify’s first-party point-of-sale solution integrates seamlessly with Shopify and its ecosystem for true omni-channel selling. You can use Shopify POS in your brick-and-mortar stores to connect offline and online sales with POS features designed for physical retail, from tipping to curbside pickup.

Premium themes

Shopify has a collection of free and paid themes that don’t just look beautiful but also designed to convert. Each theme comes with multiple styles, features, and options to suit specific business needs, from stores with a large catalogue of products to a lookbook for your apparel and accessories. If you’d like, you can even customize it even further by editing the code to make it truly your own.

Shopify Payments and Shop Pay

Shopify Payments is available for eligible merchants in 17 countries around the world, and allows you to offer all major payment methods out of the box. It also allows you to enable Shop Pay: Shopify’s accelerated checkout option that pre-fills customer information and is proven to make online checkout 4x faster.

Go headless

Shopify is a popular option for headless commerce because of its powerful Storefront API. The API can be used to develop and embed commerce experiences almost anywhere, from mobile apps to video games to voice-enabled shopping, while managing all orders from the same backoffice in Shopify.

User-friendly business tools

Shopify is easy to use. It’s the reason it’s empowered so many to start and run their own independent businesses. That foundation is what puts the power to make changes and manage parts of your business, from order management to your blog.

More than customer support

Shopify offers 24/7 international customer support via phone, email, live chat, education, and more to help you succeed in business. Shopify Plus merchants get support for replatforming, launching, and scaling your business.

More Reasons to Choose Shopify

Trusted by over 1,700,000 merchants

Shopify is one of the most popular commerce platforms around. Whether you’re starting a business with zero experience or growing a multi-million dollar brand, Shopify has the tools you need to sell today and tomorrow.

Built-in SEO functionality

Easily edit alt tags, meta descriptions, header tags, and more to optimize your online store for search engines. With a built-in blogging tool, you can manage multiple blogs and easily create articles to power your SEO strategy, driving traffic and awareness for your business.

99.98 average uptime

Shopify is a reliable platform that retailers of all sizes trust with their business. Shopify has powered some of the most popular flash sales and product drops without a hitch.

A supportive community

The Shopify ecosystem includes forums, experts, resources, tools, partners, third-party groups, and more that are dedicated to helping you launch your new business and succeed on Shopify.

No code or custom code

Set up and launch your online store without touching a line of code. Or take full control over your HTML and CSS to add new features and custom design, whether you do it yourself or hire a developer.

Secure for merchants and customers

Every Shopify store includes an SSL certificate, a signal of security and trust for today’s shoppers. Shopify also has a built-in fraud analysis tool that helps protect store owners from fraudulent orders and chargebacks.

We’ve been able to build something in 3 years that a lot of brands haven’t actually gotten to in 10 years.

Chioma, Cee Cee’s Closet NYC

Learn More About Shopify

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Shopify Community

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FAQs

What is the difference between Shopify and Commerce Cloud?

Commerce Cloud (originally Demandware before it was acquired) is part of the Salesforce software suite and is a commerce solution designed for the needs of large enterprises. Shopify is a platform that specializes in commerce for businesses of all sizes, from the small mom-and-pop shop to the most popular direct-to-consumer brands. Shopify Plus is a powerful cost-effective solution for the world’s biggest retailers, serving the same market as Salesforce Commerce Cloud.

The biggest difference between the two is that Salesforce is a more development-heavy platform with greater customization that requires more maintenance and longer timelines to deploy. Shopify and Shopify Plus, on the other hand, require less maintenance and costs to manage and maintain.

How much does Commerce Cloud cost?

Commerce Cloud is priced based on the client’s needs, licensing fees, build fees, add-ons, and maintenance costs since it’s a development-heavy platform. As with many enterprise software solutions you can expect to easily spend upwards of a hundred thousand dollars a year. For more detailed pricing, you will have to request a quote.

Does Salesforce integrate with Shopify?

Salesforce CRM can be integrated with Shopify through an app or by building an integration using both platforms’ robust APIs.

Page last updated: May 12, 2021